Deflated
Never order from Virtual Florist dot com. Never!
They were supposed to deliver me balloons for a photo shoot.
I called to stress the importance of on-time delivery.
They were really nice, promised it wouldn't be a problem.
Time came.
No balloons.
I called. They said it was on the truck, "should be there any minute."
Half hour goes by. I call back.
I suggest she calls the truck to see where they are. Time is ticking, I needed to be at the shoot with the balloons.
She calls back twenty minutes later.
No balloons, no trace of order even though I got two confirmations (through email and verbally).
Disappointed, I still understand. Things happen.
So I tell her to credit my card. She assures me it was never charged and apologizes again.
I did my bills last night and there it was $45.90 from Virtual Florist charged to my account!
I called but it was ten at night and the kid answering the phone couldn't do anything for me.
This morning the woman called me. I'm being credited.
This is a dumb rant, I know.
I just needed to let it out.
They were supposed to deliver me balloons for a photo shoot.
I called to stress the importance of on-time delivery.
They were really nice, promised it wouldn't be a problem.
Time came.
No balloons.
I called. They said it was on the truck, "should be there any minute."
Half hour goes by. I call back.
I suggest she calls the truck to see where they are. Time is ticking, I needed to be at the shoot with the balloons.
She calls back twenty minutes later.
No balloons, no trace of order even though I got two confirmations (through email and verbally).
Disappointed, I still understand. Things happen.
So I tell her to credit my card. She assures me it was never charged and apologizes again.
I did my bills last night and there it was $45.90 from Virtual Florist charged to my account!
I called but it was ten at night and the kid answering the phone couldn't do anything for me.
This morning the woman called me. I'm being credited.
This is a dumb rant, I know.
I just needed to let it out.
Labels: annoying